- Smart Help Center
- Refunds
- Can I get a full refund?
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Refunds
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Onboarding Toolkit
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IT and Audio Visual
- What do I do if I can't connect to the WIFI?
- What do I do if the TV does not work?
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- How do I connect to the webcam in a LAUFT office?
- How do I connect to the WIFI at LAUFT?
- What is the Internet speed in LAUFT?
- Can I use a TV at a LAUFT location?
- How can I use the TV for video conferencing?
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Security
- Who do I contact in case of an emergency?
- How do I use the LAUFT secure desk locker?
- What to do in case I've forgotten my LAUFT passcode for the desk locker?
- What is LAUFT's policy on bringing alcohol into the workspace?
- How does LAUFT secure user data?
- Would LAUFT ask me for personal or financial information?
- What do I do if I think someone is using LAUFT without a reservation?
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Office Amenities
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Pantry
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Community Guidelines
- What constitutes harassment?
- What enforcement measures can be taken?
- How do we report an incident?
- Who do we contact to report an incident?
- What are important contact numbers?
- What is your policy on taking photos/selfies?
- What language should I use to be inclusive of everyone?
- What are your Code of Conduct guidelines?
- What is your policy on racism?
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- What is your policy on sexism?
- Where do we go for mediation?
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Email and Notifications
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LAUFT APP
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Website
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Printing
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COVID Response
Learn more about getting a full refund.
If you cancel your session 4 hours before your start time, a full refund will be applied to your account.
Cancellations with less than 4 hours before your booking start time, will be granted refunds
on a case by case scenario. First, please speak to a staff member to see if we can resolve your issue. If the issue cannot be resolved by a staff member, please reach out to us at support@lauft.work.
Question: Can I get a full refund?