- Smart Help Center
- Onboarding Toolkit
- How do I generate reports to gain insights on my team?
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Bookings
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Billings/Payments
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Refunds
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Onboarding Toolkit
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Building Facilities
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IT and Audio Visual
- What do I do if I can't connect to the WIFI?
- What do I do if the TV does not work?
- Can I use my phone inside a LAUFT location?
- How do I connect to the webcam in a LAUFT office?
- How do I connect to the WIFI at LAUFT?
- What is the Internet speed in LAUFT?
- Can I use a TV at a LAUFT location?
- How can I use the TV for video conferencing?
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Security
- Who do I contact in case of an emergency?
- How do I use the LAUFT secure desk locker?
- What to do in case I've forgotten my LAUFT passcode for the desk locker?
- What is LAUFT's policy on bringing alcohol into the workspace?
- How does LAUFT secure user data?
- Would LAUFT ask me for personal or financial information?
- What do I do if I think someone is using LAUFT without a reservation?
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Memberships
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Office Amenities
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Pantry
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Community Guidelines
- What constitutes harassment?
- What enforcement measures can be taken?
- How do we report an incident?
- Who do we contact to report an incident?
- What are important contact numbers?
- What is your policy on taking photos/selfies?
- What language should I use to be inclusive of everyone?
- What are your Code of Conduct guidelines?
- What is your policy on racism?
- What is your policy on ableism?
- What is your policy on sexism?
- Where do we go for mediation?
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Email and Notifications
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LAUFT APP
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Website
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Printing
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COVID Response
Learn how to generate insights on your team's uptake and usage patterns.
Receive a monthly SmartReport from your Account Rep to optimize your budgets and forecast the road ahead.
Your Account Rep can provide you with a monthly report on how your team is using LAUFT. Your report will include the following:
- Preferred workstation type
- Top Location
- Total Hours Used
- Overall Team Uptake Rate
- Average Length of a Session
- Average Cost of a Session
- A table summary of hours booked / number of bookings / total cost per workstation type
- A snapshot of your Top User
If you need this data more frequently, it can be provided on request by contacting your account rep.
We are currently working on providing even more robust data to you through the Dashboard. If you have specific metrics you would like measured, please suggest them to your account rep.