- Smart Help Center
- How do I make a Session?
IT and Audio Visual
- What do I do if I can't connect to the WIFI?
- What do I do if the TV does not work?
- Can I use my phone inside a LAUFT location?
- How do I connect to the webcam in a LAUFT office?
- How do I connect to the WIFI at LAUFT?
- What is the Internet speed in LAUFT?
- Can I use a TV at a LAUFT location?
- How can I use the TV for video conferencing?
- Who do I contact in case of an emergency?
- How do I use the LAUFT secure desk locker?
- What to do in case I've forgotten my LAUFT passcode for the desk locker?
- What is LAUFT's policy on bringing alcohol into the workspace?
- How does LAUFT secure user data?
- Would LAUFT ask me for personal or financial information?
- What do I do if I think someone is using LAUFT without a reservation?
- What constitutes harassment?
- What enforcement measures can be taken?
- How do we report an incident?
- Who do we contact to report an incident?
- What are important contact numbers?
- What is your policy on taking photos/selfies?
- What language should I use to be inclusive of everyone?
- What are your Code of Conduct guidelines?
- What is your policy on racism?
- What is your policy on ableism?
- What is your policy on sexism?
- Where do we go for mediation?
Email and Notifications
Learn more about booking a Session
Everything happens in our mobile app. Choose the date, time, location and any of the available tools and services.
1. If you go to the APP store, please download the APP called LAUFT. You can click on either link below, depending on the type of phone you have
2. You will have to create an account. Once you create an account you will receive an email to confirm your account. Please confirm your account and go back to the APP
3. Open the app and click on the 3 lines at the top left. Once you click on the 3 lines, click wallet. After this, you will see a line that states, "No card has been added." please click that and click payment method.
4. Once you do this, go to load amount and add the amount you desire to load onto the wallet. Lastly, you will go to the top, and hit add funds.
5. After this, choose the location, asset, time, and date range of your booking.
6. After booking, you will see the booking in the app and get an automated email of your booking details.
7. It can be cancelled for full refunds up to 4 hours prior to your scheduled Session.
Question: How do I make a Session?