- Smart Help Center
- Refunds
- How much of an advance notice do I need to give before cancellation?
-
Bookings
-
Billings/Payments
-
Refunds
-
Onboarding Toolkit
-
Building Facilities
-
IT and Audio Visual
- What do I do if I can't connect to the WIFI?
- What do I do if the TV does not work?
- Can I use my phone inside a LAUFT location?
- How do I connect to the webcam in a LAUFT office?
- How do I connect to the WIFI at LAUFT?
- What is the Internet speed in LAUFT?
- Can I use a TV at a LAUFT location?
- How can I use the TV for video conferencing?
-
Security
- Who do I contact in case of an emergency?
- How do I use the LAUFT secure desk locker?
- What to do in case I've forgotten my LAUFT passcode for the desk locker?
- What is LAUFT's policy on bringing alcohol into the workspace?
- How does LAUFT secure user data?
- Would LAUFT ask me for personal or financial information?
- What do I do if I think someone is using LAUFT without a reservation?
-
Memberships
-
Office Amenities
-
Pantry
-
Community Guidelines
- What constitutes harassment?
- What enforcement measures can be taken?
- How do we report an incident?
- Who do we contact to report an incident?
- What are important contact numbers?
- What is your policy on taking photos/selfies?
- What language should I use to be inclusive of everyone?
- What are your Code of Conduct guidelines?
- What is your policy on racism?
- What is your policy on ableism?
- What is your policy on sexism?
- Where do we go for mediation?
-
Email and Notifications
-
LAUFT APP
-
Website
-
Printing
-
COVID Response
Learn more about advance notice required for cancellation.
You must provide at least 4 hours advanced notice before cancelling a booking.
We advise members to cancel a booking as soon as they confirm they cannot attend. If you cancel less than 4 hours before your confirmed timeslot, we will be charging you for the booking amount.
Question: How much of an advance notice do I need to give before cancellation?