- Smart Help Center
- Website
- What if one of our partners does not honour or stops honouring an offer?
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Bookings
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Billings/Payments
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Refunds
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Onboarding Toolkit
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Building Facilities
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IT and Audio Visual
- What do I do if I can't connect to the WIFI?
- What do I do if the TV does not work?
- Can I use my phone inside a LAUFT location?
- How do I connect to the webcam in a LAUFT office?
- How do I connect to the WIFI at LAUFT?
- What is the Internet speed in LAUFT?
- Can I use a TV at a LAUFT location?
- How can I use the TV for video conferencing?
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Security
- Who do I contact in case of an emergency?
- How do I use the LAUFT secure desk locker?
- What to do in case I've forgotten my LAUFT passcode for the desk locker?
- What is LAUFT's policy on bringing alcohol into the workspace?
- How does LAUFT secure user data?
- Would LAUFT ask me for personal or financial information?
- What do I do if I think someone is using LAUFT without a reservation?
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Office Amenities
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Pantry
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Community Guidelines
- What constitutes harassment?
- What enforcement measures can be taken?
- How do we report an incident?
- Who do we contact to report an incident?
- What are important contact numbers?
- What is your policy on taking photos/selfies?
- What language should I use to be inclusive of everyone?
- What are your Code of Conduct guidelines?
- What is your policy on racism?
- What is your policy on ableism?
- What is your policy on sexism?
- Where do we go for mediation?
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Email and Notifications
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LAUFT APP
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Website
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Printing
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COVID Response
Learn more about policy on partners honouring offers.
If one of our partners changes their terms and conditions, we will provide adequate notice to all members to redeem their offers before the deadline.
Question: What if one of our partners does not honour or stops honouring an offer?